In Intelligent Customer Routing (ICR), on which administration page do you configure settings that were previously configured using the icrcc a.properties file of the previous release?
Which statement about Auxiliary Experience Portal Manager (EPM) is true?
Which Proactive Outreach Manager (POM) component is responsible for launching voice calls, and sending SMS messages, or email messages using one or more EPM servers?
If the primary Experience Portal Manager (EPM) server is unavailable, which component can handle Application Interface web service and Application Logging web service requests? Questions and Answers PDF 4/20
Which Proactive Outreach Manager (POM) server component is used for inter -process message communication between POM components?
On the Avaya Aura® Experience Portal (AAEP) system that will perform voice campaigns, which three prerequisites are required on the AAEP before installing Avaya Proactive Outreach Manager (POM) software? (Choose three.)
