A small office reported a phishing attack that resulted in a malware infection. A technician is investigating the incident and has verified the following: ● All endpoints are updated and have the newest EDR signatures. ● Logs confirm that the malware was quarantined by EDR on one system. ● The potentially infected machine was reimaged. Which of the following actions should the technician take next?
Which of the following describes a vulnerability that has been exploited before a patch or remediation is available?
SIMULATION You have been contacted through the help desk chat application. A user is setting up a replacement SOHO router. Assist the user with setting up the router. INSTRUCTIONS Select the most appropriate statement for each response. Click the send button after each response to continue the chat. If at any time you would like to bring back the initial state of the simulation, please click the Reset All button. Explanation: ee explanation below. First Chat Response: When the user mentions setting up a new router, the best initial response to maintain a helpful and professional tone is: ● Select reply: "I am happy to assist you today." Second Chat Response: When the user states that they need to set up basic security settings: ● Select reply: "Is this the first router in your office?" Third Chat Response: After learning it's a replacement router and the user is logged into the router's web page: ● Select reply: "The first thing you need to do is change the default password." Fourth Chat Response: For the response about password settings: ● Select reply: "Create a new password with an uppercase, a lowercase, and a special character." Fifth Chat Response: When the router prompts to reboot: ● Select reply: "Yes, reboot please."
A help desk technician is setting up speech recognition on a Windows system. Which of the following settings should the technician use?
A user receives a new personal computer but is unable to run an application. An error displays saying that .NET Framework 3.5 is required and not found. Which of the following actions is the best way to resolve this issue?
SIMULATION You are configuring a home network for a customer. The customer has requested the ability to access a Windows PC remotely, and needs all chat and optional functions to work in their game console. INSTRUCTIONS Use the drop -down menus to complete the network configuration for the customer. Each option may only be used once, and not all options will be used. Then, click the + sign to place each device in its appropriate location. If at any time you would like to bring back the initial state of the simulation, please click the Reset All button. Wireless AP LAN Firewall Screened Subnet Explanation: ee explanation below. The completed configuration: 1. Wireless AP (LAN side) 1. LAN IP: 192.168.10.1 2. Encryption: WPA2 PSK 2. Router (port -forward rule) 1. Allow TCP Any 3389 This forwards inbound RDP traffic (TCP/3389) from the Internet to the Windows PC, enabling Remote Desktop access. 3. Firewall (screened subnet side) 1. LAN IP: 10.100.0.1 4. Device placement A Implement the change B. Approve the change. C. Propose the change. D. Schedule the change. Explanation: In a structured change -management process, the very first step is to propose (or formally request) the change via a Request for Change (RFC). This ensures stakeholders review the need, assess risks, and determine the priority before any approvals, scheduling, or implementation occur.
