Which practice provides a way to structure data and information from service measurement, to support the practice for enabling and reporting on end-to-end services?
It is important to consider culture in any transition SIAM. What is a challenge related to a culture of collaboration and cooperation?
What is the earliest stage of the SIAM roadmap in which gaps between process activities need to be identified and addressed?
The development of an integrated process model is a critical part in the success of a SIAM implementation. What approach should a service provider take when developing their process model for the SIAM implementation?
What can an organization use to address the challenge of measuring the success of SIAM?
Which processes are strongly related to event management?
