What is the significance of the order of the activity filters within the Filters sections of the routing plan?
Which two statements are true regarding managing inventory in OFSC?
A customer has the following Outbound Integration Channel requirements for data associated with the Activity Fields entity; * For the Daily Extract channel, include the fields Activity ID, Activity Date, Activity Status, Customer Name, and the Activity Resolution Reason Code custom property. * For the BICS channel, include the same fields, but the columns associated with the Activity ID and Activity Status fields should be Appointment ID and Appointment Status respectively. * For the DBaaS channel, include the fields and naming conventions listed for the BICS channel, but also add the fields Resource ID and Route ID. Which approach must be taken to accomplish these goals?
Questions and Answers PDF 22/53 A company has lunch activities that fall within an 11:15 AM to 12:45 PM time slot. They also often have late morning jobs that are 2-hours long in duration and are scheduled around 11 AM. They do not want the scheduled lunch activities to block these late morning jobs from being routed. What setting in the route plan is required to meet this requirement?
Your customer wants their field technicians to identify potential upsell opportunities for a premium service they offer by asking their customer whether they would be interested in receiving a free three -month trial. The technician needs to capture and validate customer details to complete this three -month trial. Which three configurations meet this requi rement?
What configuration is required in order for users to view "Nearby activities" from the Activity List in Mobility?
