A dispatcher notices that there are a lot of yellow dots within the resource trace route on the map of their technicians. Upon investigation, they find out that their technicians occasionally have to stop for about five minutes to verify the equipment in their truck enlroute to a customer site. It is determined that this Is acceptable behavior and should not be flagged on the resource trace. Which configuration setting will ensure that these 5 -minute stops along the route do not result in yellow dots displaying on the Map view?
Your customer has enabled the setting 'Personalize the estimation of activity duration' for a given Resource Type. What is the consequence of this setting for resources of that type?
A customer supports a particular type of activity that requires a security clearance to gain access to the job site, and they only have a few resources that have clearances. These activities don't happen all that often, and as such, they are not concerned with quota management for them. Instead, when an acti/ity of this type needs to be booked, the customer will directly assign it to one of their qualified resources. Which API request will provide this customer with the information they need to directly assign the activity to the right resource?
A customer has a few back office workers that need to be able to move certain activities to field technicians regardless of whether those technicians have the corresponding work skills that the jobs require or not. Which configuration option ensures that those workers have the ability to override potential work skill mismatches when moving activities to field technicians?
A customer wants to create a message scenario that, when launched, sends an email to the address of the immediate parent of the resource the activity is assigned to within the Oracle Field Service Cloud (OFSC) organizational hierarchy. Which describes the correct message scenario configuration to support this requirement?
Which two default attributes serve as stand -alone keys for work zones?
