(CRM) application and a collector should be configured as a resource. E. Bankruptcy must be applied at the customer level, which includes all transactions at the customer, account, and Site levels. F. The customer does not have the default strategy and default collector assigned at the customer account and site level. Identify three activities that you can perform from the Collections Dashboard. (Choose three.)
Your customer has a state tax of 20% and a city tax of 10% as non-inclusive tax rates that are applicable on a transaction line. Your invoice has two lines: Line1 with $600 USD and Line2 with $400 USD. What will be the resulting tax and invoice amounts for your tax invoice?
When reversing a receipt, if an adjustment or chargeback exists, how are the off-setting adjustments created?
E. lead days F. recall days Your Customer Upload Batch with an error and you identify the error as being due to an incorrect Payment Method. How will you correct the error?
C. status of processing activities from the Process Monitor D. tasks assigned to the Collector, such as follow -up calls E. summary of aged transactions You need to make decisions about how an application should behave, such as date ranges and defaults. What should you consider before defining Collections Preferences?
Your customer has three sites defined in the system, site 1, site 2, and site 3. All sites have their own billing strategy defined and Balance Forward Billing is enabled for site 1 and Site 2 at the account level. How will bills be generated?
