C. It enables automated data synchronization between environments D. It reduces the need for custom validation rules Explanation: Sandbox environments enable safe testing and validation of configurations before deployment, helping maintain system stability and reduce the likelihood of errors in the production environment. What is a key reason for using web services in Oracle CX Sales?
C. Application Composer D. Workflow Builder Explanation: Application Composer is the tool used to create custom fields in Oracle CX Sales, allowing users to capture data that is specific to their business needs and not available in default fields. What is the purpose of using a sandbox environment for Oracle CX Sales modifications?
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D. Automating backup of production data during migration Explanation: Testing in a sandbox and verifying data compatibility are essential to ensure that configurations function as expected in production and avoid data integrity issues. What are two recommended guidelines for working in sandboxes in Oracle CX Sales? (Choose two)
Explanation: Setting appropriate data types and aligning with existing structures are essential for data integrity and usability when extending custom fields. What are two benefits of using Web Services for integration in Oracle CX Sales? (Choose two)
Explanation: Duplicate detection rules and automated data merging are effective strategies for identifying and merging duplicate contacts, helping maintain a clean and accurate contact database. Which two data quality tools help maintain consistency in customer information? (Choose two)
