AI-powered opportunity prioritization helps sales teams focus on opportunities with the highest likelihood of closing, maximizing resource allocation and sales outcomes. Why is it essential to review existing custom UI settings before enabling Redwood Sales?
Which AI feature in Oracle CX Sales helps improve customer engagement?
What is a primary consideration when implementing AI-driven analytics in Oracle CX Sales?
Explanation: Role-Based Data Access allows administrators to control which customer data users can view based on their assigned business unit or role. This feature is critical for maintaining data privacy, ensuring users only access data relevant to their responsibilities, and preventing unauthorized viewing of sensitive information across units. What is the primary benefit of configuring user-defined lookups for managing data entry in Oracle CX Sales?
C. Enhanced opportunity prioritization with AI-based scoring D. Limiting predictive capabilities to administrative users only Explanation: AI improves lead scoring and prioritizes opportunities based on data patterns, enhancing sales efficiency by identifying high -potential leads and deals. Which two practices are recommended for setting up organizations and users in Oracle CX Sales? (Choose two)
C. Allowing unrestricted edits to roles by all users D. Customizing role-specific dashboards for relevant data Explanation: Role-based access and customized dashboards enhance security and ensure that users only see data relevant to their roles. What are two critical aspects of implementing Redwood Sales in Oracle CX Sales? (Choose two)
