What are three added features when you upgrade form Basic Avaya Call Center to Avaya Call Center Elite? (Choose three.)
A call center operations manager wants agents to manually enter a code to identify the reason for being in auxiliary (AUX) work status.Which feature must be activated on the system-parameters custom-options to allow this?
Which three statements about circular hunt groups are true? (Choose three)
A supervisor would like to have their agents automatically log out at a specific time.Which administration form is used to configure this functionality?
While configuring the Service Observing feature, which three forms should be configured and/or verified?
Which two statements describe the benefits of the Business Advocate (BA) feature? (Choose two.)
