Which two statements below about infinite campaigns are true? (Choose two)
What determines the number of licenses that are used for a given Proactive Outreach Manager (POM) campaign?
In the Intelligent Customer Routing (ICK) deployment, all agents in the call center are either logged out or in Auxiliary mode.Which is an accurate description of how ICR handles a call arriving in the system?
A technician has upgraded the Primary Experience Portal Manager (EPM) and finds that the Auxiliary EPM is no longer able to communicate with it.Which corrective action must be taken?
A technician has upgraded the Primary Experience Portal Manager (EPM) and finds that the Auxiliary I I'M |is no longer able to communicate with it.Which corrective action should be taken?
The Alarm Manager page on Experience Portal Manager shows an Alarm:Q_ICR62006: User-to-User header is missing from SIP response 183 Session Which Avaya product in the deployment is not configured correctly?
