A technician has installed Communication Control Toolkit (CCT). Which three elements are added to the event viewer? (Choose three)
Open Queue is part of what Communication Control Toolkit subcomponent?
What is the sequence that components use when handling the routing on an E-mail contact with Avaya Aura Contact Center?
A technician needs to install Avaya Aura Contact Center Communication Control Toolkit (CCT) in a standalone application on a customer supplied server that has4GB RAM installed. Which action should be taken?
You have installed an Avaya Aura Contact Center System with Communication Control Toolkit (CCT) and Contact Center Multimedia (CCMM). The customer has started using an outbound campaign, but an available agent is not presented in outbound contacts. Which component presents the outbound contacts to the agent through Avaya Aura Agent Desktop?
The technician needs to install an Avaya Aura Contact center in a co-resident configuration to support a contact center with less than 200 agents or less than12000 calls per hour. The Contact Center Support Multimedia Outbound and Universal Networking. The co-resident applications link through Contact CenterManager Server, License Manager, Contact Center Manager infrastructure, Communication Control Toolkit, Contact Center Multimedia, Server Utility and AvayaMedia Server. For this installation, what is the drive letter and size of the hard disk partition required for the Avaya Aura Contact Center application?
