For a remote worker on a public network failing to call an office worker connected to the corporate private network, which additional area may require troubleshooting?
A remote worker using the Avaya Workplace on the smart mobile telephone obtains a private IP address delivered from the corporate network over WiFi when in range of the wireless hotspot. When the remote worker is out of range of the corporate WiFi it obtains a Public IP address via the 3G/4G/5G mobile Service Provider.When roaming from the public network to the corporate private network and vice versa, which strategy prevents the user from having to change the SIP Proxy Server address in the smartphone?
You are troubleshooting an issue where SIP AST Endpoints are having trouble activating/deactivating Avaya Aura® Communication Manager (CM) features such as Call-Forward. You already know that CM sends information regarding these features over the OPTIM Trunk-Group, and this seems to be up and in-service.If misconfigured, which related CM form could affect the CM feature information being sent to Avaya Aura® Session Manager (SM)?
You are submitting a package of information to Avaya Support for a case you are raising. The files that you are sending include a trace taken using WireShark.Which file format will the file be in?
A SIP (AST) user 1011111 and H.323 User 1011711 share a common Avaya Aura® Communication Manager (CM) (Evolution) server. Given the following actions:1. CM will negotiate the codec for the H.323 endpoint based on CM configuration.2. Avaya Aura® Session Manager (SM) verifies SIP user 1011111 in the registry and authenticates it. After authenticating the SIP user, SM checks the SIP user’s profile for sequenced applications and routes the request to CM.3. CM performs feature processing and terminates the call to the H.323 endpoint.4. SIP user 1011111 dials H.323 Ext. 1011711 and an INVITE request is sent to Avaya Aura® Session Manager (SM).If SIP user 1011111 calls H.323 user 1011711, in which order will these actions take place?
SIP AST Users have been complaining that they are not receiving calls, and that their feature buttons are not working normally. From the Avaya Aura® Session Manager (SM) Dashboard, you see that your Entity Links to Avaya Aura® Communication Manager (CM) are down. You are aware that work was recently carried out to update expired certificates on CM.Which trace would help to isolate the issue?
