A customer reports that Remote Worker users cannot see feature buttons on their SIP endpoints. The Avaya Session Border Controller for Enterprise (ASBCE) was recently damaged and replaced due to a lightning strike. After some troubleshooting, support personnel were able to see misconfigured PPM in the ASBCE.Which tool can help to diagnose this issue, and which symptoms can be indicative of this issue?
You are verifying a recently deployed Avaya Breeze server on which Call Park and Page Snap-in has been installed. While reviewing the Avaya Breeze Cluster Administration on Avaya Aura System Manager (SMGR), you check the value of the Cluster Profile.Which three cluster profiles support Call Park and Page Snap-in? (Choose three.)
A customer reports that Remote Worker endpoints are unable to register. You analyze the SBC trace and notice that the TLS handshaking between the Remote Workers and the Avaya Session Border Controller for Enterprise (ASBCE) fails with an alert saying:Level: Fatal, Description: Unknown CABased on this information, what is the cause of this problem?
You are using Avaya Aura Web Gateway (AAWG) for the WebRTC calling. Intermittently WebRTC calling is not working. Technician has asked you to collect the last two rotated log files.Which two options can be used to collect the logs? (Choose two.)
A customer reports that Instant Messaging (IM) and Presence are not working for one or two users.Which statement describes how to check whether IM and Presence have been enabled for the affected users?
A customer reports that the Avaya Aura Contact Center (AACC) agents are unable to log in to their agent PCs. They also informed you that the in-house telecom personnel performed routine maintenance of the company's telephony infrastructure during the weekend. As part of troubleshooting, you check the status of the CTI link on Avaya Aura Communication Manager (CM), which shows the link down. Server connection between CM and AES is up and running.Based on this information, what is the cause of this problem?
