A customer is running an Avaya Oceana® solution and the technical engineer is troubleshooting an operational issue. When they make a test voice call to AvayaOceana®, the engineer finds an issue with the Avaya Oceana Unified Collaboration model and wants to check the UCM log. Which two log locations contain the logs for the UCM component? (Choose two.)
A customer is running an Avaya Oceana® solution, and the technical engineer is troubleshooting an operational issue. The customer is using the centralized logging Kibana interface to debug the log files.Which action can the engineer take to quickly file all the ERROR messages in the log files?
When a customer leverages Avaya Aura® Experience Portal as their self-service application, during the first leg of voice call processing, which component from the Avaya Aura® stack contacts ContextStore to create a Context ID for the new Voice Interaction?
A customer is monitoring the Work Assignment (WA) PU log files to troubleshoot an issue with the Avaya Oceana Agent Workspaces and receive the following log messages:Log File: wa-wae-pu-*.log -09-20 11:41:29, 855 [wa-engine-thread ] INFO WaeEventMapper "" [.2.0.0.480_1][M:processInboundEvent (ResourceStateEvent) ] [T:].Resource state change for ResourceStateEvent[triggeringWorkId=00002000521474393284, state=NOT_READY, nativeResourceID=6006800,sourceId=e_CM_1, channel=Voice, accountId=6006800, workLimit=1, activeWorkCount=0] successfully processedWhat is the current status of the Agent Workspaces?
You have successfully deployed the Avaya Oceana® solution.Which two verification steps will confirm that the voice interactions can be delivered to Avaya Oceana® agents? (Choose two.)
When describing the Avaya Oceana Monitor, which cluster will have a monitoring snap-in installed that will create a web socket subscription service to feed statistics?
