In which two ways can you tag additional meta-data information with a call that is being handled by Agents, without any third-party integration? (Choose two.)
What does the Desktop Monitor application support?
Which action can Auto Assign eLearning courses/quizzes?
For an Avaya Workforce Optimization Select deployment, in which two places can you view the license and modules that were purchased? (Choose two.)
What are three ways to configure a common set of recording rules for few or all the employees? (Choose three.)
What are three ways to assign eLearning courses/quizzes? (Choose three.)
