Which restriction is in place for end users accessing the spam quarantine on Cisco ESA devices?
An organization has multiple Cisco ESA devices deployed, resulting in several spam quarantines to manage. To manage the quarantined messages, the administrator enabled the centralized spam quarantine on the Cisco SMA and configured the external spam quarantine on the Cisco ESA devices. However, messages are still being directed to the local quarantine on the Cisco ESA devices. What change is necessary to complete the configuration?
The CEO added a sender to a safelist but does not receive an important message expected from the trusted sender. An engineer evaluates message tracking on a Cisco ESA and determines that the message was dropped by the antivirus engine. What is the reason for this behavior?
