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Exam contains 49 questions

Page 8 of 9

Question 43 🔥

Page 16 -Which facility is provided to debug a Cisco Unified CCX script live with a real voice call?

Which database solution meets these requirements?

A. Cisco Unified Contact Center Express Editor

Highly voted

B. Reactive Debugging

Highly voted

C. Accept Step

Highly voted

D. Proactive Debugging

Highly voted

Discussion of the question

Question 44 🔥

Historical reports can be generated using which two Cisco Unified CCX tools? (Choose two.)

Which database solution meets these requirements?

A. Historical Reports Data Store

Highly voted

B. Historical Reporting Client

Highly voted

C. Cisco Unified Intelligence Center

Highly voted

D. Cisco Supervisor Desktop

Highly voted

Discussion of the question

Question 45 🔥

You should perform which three options when troubleshooting a Cisco Unified CCX engine "Java out of memory" crash? (Choose three.)

Which database solution meets these requirements?

A. Check the Cisco Unified CCX Serviceability Control Center.

Highly voted

B. Collect heap dumps via the Cisco Unified Real-Time Monitoring Tool.

Highly voted

C. Collect engine heap performance data via the Cisco Unified Real-Time Monitoring Tool.

Highly voted

D. Check to see if the customer has installed any third-party applications.

Highly voted

E. Talk to the customer about the deployment and usage pattern.

Highly voted

Discussion of the question

Question 46 🔥

Page 17 -The Cisco Unified Real-Time Monitoring Tool enables you to do which three options? (Choose three.)

Which database solution meets these requirements?

A. Plot and view performance data.

Highly voted

B. Monitor the replication status of historical data store.

Highly voted

C. Monitor the Cisco Unified CCX CTI port status and take corrective action.

Highly voted

D. Download log files from Cisco Unified CCX nodes.

Highly voted

E. Check the number of active calls in the Cisco Unified CCX system.

Highly voted

F. Monitor the WAN link status.

Highly voted

Discussion of the question

Question 47 🔥

Which option enables you to monitor previous agent seat license usage?

Which database solution meets these requirements?

A. traffic analysis historical report

Highly voted

B. port and agent seat utilization historical report in Cisco Unified Intelligence Center

Highly voted

C. port-monitoring tool in Cisco Unified Communications Manager Real-Time Monitoring Tool

Highly voted

D. overall Cisco Unified CCX stats in Cisco Unified Communications Manager Real-

Highly voted

Discussion of the question

Question 48 🔥

What is the purpose of relative filters?

Which database solution meets these requirements?

A. generate historical and real-time reports for the previous week

Highly voted

B. generate historical time reports for the previous week

Highly voted

C. filter spam emails from reaching the email queues

Highly voted

D. report on previous port usage

Highly voted

Discussion of the question

Ready to Pass Your Certification Test

cisco 500_051

Exam contains 49 questions

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