In Cisco Unified Contact Center Express, where is wrap-up data enabled?
Which criterion can be used to control supervisor workflows?
In a Cisco Unified Contact Center Express deployment with Cisco Unified Communications Manager Express, which feature is disabled on the Cisco AgentDesktop?
Where are Cisco Unified CCX users managed and their data stored when deployed with Cisco Unified Communications Manager Express?
How is the default eMail address in the eMail Subsystem Configuration page used?
What is the maximum number of agents that can be supported by Cisco Unified Contact Center Express when deployed with Cisco Unified CommunicationsManager?