Which three features does Cisco Finesse provide as an out-of-the-box agent desktop? (Choose three.)
The JTAPI communications between the Cisco Unified Communication Manager cluster and Cisco Unified Contact Center Enterprise include three distinct types of messaging. Which three options are those messages? (Choose three.)
Which three components are required in a Cisco Unified CVP VXML "standalone" server deployment model? (Choose three.)
Which type of traffic from the peripheral gateway to the central controller is considered high priority in the Cisco Unified Contact Center Enterprise solution?
Which attribute can be created in Cisco Unified Contact Center Enterprise Precision Routing?
In a Cisco Unified Contact Center Enterprise deployment, which two options are the roles of the Administration & Data Servers? (Choose two.)
