500_440 questions • Exam prepare

Exam contains 89 questions

Page 14 of 15

Question 79 🔥

Under which circumstance(s), can the Public/Visible network share the WAN with the Private network in the Cisco UCCE Clustering over the WAN deployments?

Which database solution meets these requirements?

A. SONET WAN with multiple edge devices per Data Center to connect to the SONET ring

B. under no circumstances

C. MPLS WAN with a single edge device per Data Center that connects to multiple 1 Gbps WAN circuits and the failover between the WAN circuits is less than 500 ms.

D. MPLS WAN with multiple 1 Gbps WAN circuits and a fast 100 ms Round Trip latency between Data Centers

Discussion of the question

Question 80 🔥

Which two options are the maximum number of concurrent reports supported by CUIC? (Choose two.)

Which database solution meets these requirements?

A. Up to maximum agent capacity for historical report using live data

B. 100 concurrent Historical reports

C. 800 concurrent Real-time reports

D. 400 concurrent Real-time reports

E. 400 concurrent Historical reports

Discussion of the question

Question 81 🔥

Which three statements about the Cisco Unified CVP Post Call Survey (PCS) are true? (Choose three.)

Which database solution meets these requirements?

A. The mapping of a dialed number pattern to a PCS number enables the PCS feature for the call

B. PCS lets you schedule a call to the caller at a later time

C. For reporting purposes, the PCS call has the same call key information

D. The value of the user.microapp. is PCS controls whether the call is transferred to the PCS number

E. SIP REFER call flow is required to trigger PCS

F. The call context for the PCS includes GUID and all context up to the point where the call is transferred to the agent. Context that the agent creates after the transfer is not included in the PCS context

Discussion of the question

Question 82 🔥

Which statement about when you deploy Cisco UCCE 12,000 agent deployment model where each physical CPU core is mapped 1-1 with a vCPU is true?

Which database solution meets these requirements?

A. You can overload/over-subscribe the vCPU/cores on the UCS servers as long as the total CPU reservations are within 65 percent of the available CPU of the host (there is spare room in CPU computing resources).

B. You cannot overload/over-subscribe the vCPU/cores on the UCS servers even if you do not over-subscribe the computing resources in MHz on each server host.

C. You can overload/over-subscribe the vCPU/cores on the UCS servers as long as the memory reservations are within 80% of the available memory of the host.

D. You can overload/over-subscribe the vCPU/cores on the UCS servers as long as you do not over-subscribe the computing resources in MHz on each server host.

Discussion of the question

Question 83 🔥

Refer to the exhibit.In a Cisco Finesse 10.0(x) deployment, in Supervisor Gadget under the Queue Statistics pane, which option describes what the Other column represents?

Which database solution meets these requirements?

A. number of agents assigned to the queue who are on inbound calls

B. number of calls handled by the agents associated with that queue

C. number of agents assigned to the queue who are on outbound calls

D. number of agents assigned to the queue who are on internal consult calls

Discussion of the question

Question 84 🔥

Which three options are valid when Cisco Unified Customer Voice Portal comprehensive call flow and survivability service handles SIP REFER? (Choose three.)

Which database solution meets these requirements?

A. SIP trunk alternate destination routing (ADR) must be disabled for REFER

B. An application-controlled alternative is to set an ECC variable (user.sip.refertransfer) to the value y in the Unified ICM script

C. Router require on a failed SIP Refer transfer where the survivability service is not handling the SIP Refer request

D. Direct Refer transfer using label works only if Send To VRU node is NOT used before the Refer

E. Unified ICM sends Unified CVP a routing label with a format of rfXXXX

F. Standalone Cisco Unified CVP with ICM Lookup label

Discussion of the question

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Exam contains 89 questions

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