Which option initiates Test Other Side in the Cisco Contact Center Enterprise solution?
Which three statements about the high availability of Cisco Unified Intelligent Contact Management central controller are valid? (Choose three.)
Which option describes when a call type is assigned to a call in the Cisco Unified Contact Center Enterprise system?
In a Cisco Unified Contact Center Enterprise deployment with geographically redundant central controllers, a new site is added with two new Admin Workstations as the only AWs at the site. Which option is the recommended configuration (AW type) for these two machines?
Which option describes the impact of using a Requalify Call node in a routing script for the Cisco Unified Contact Center Enterprise system?
In a Cisco Unified Contact Center Enterprise deployment, which two options are the roles of the Administration & Data Servers? (Choose two.)