Which server holds the .wav files on a UCCE environment?
How does Precision Queue allow callers to reach an Agent that is different from Skill groups?
How many Workflows are supported by Finesse?
Which two components must a script be associated with to run? (Choose two.)
In a CCE Call Flow, how does ICM respond to a CVP new Route Request?
Users should be associated as members of a Security Group to access Configuration Manager or Script Editor. Where can this task be accomplished?
