What is the first step for CCE to dynamically allocate a label?
When an Agent's status turns Ready, which two components help notify the CCE Router about this new status? (Choose two.)
What are two default roles assigned to a supervisor imported from CCE DB? (Choose two.)
What are two elements in the Call Studio application to collect Caller Response? (Choose two.)
What are two usages for Call Studio Database lookup? (Choose two.)
What should a Call Type be mapped to for successful call routing?
