Which product allows wait messages to be displayed with dynamic text to customers while chat and call requests are processed?
What are three steps in an email process flow? (Choose three.)
Which information in ECE allows administrators to set up working and non-working hours and days for employees in their department?
Which two media classes require configuration to be used in Enterprise Chat and Email? (Choose two.)
What is the maximum size of an attachment to be downloaded by an agent user interface before temporary slowness may be experienced?
Which User objects in Enterprise Chat and Email are mapped in UCCE?
