Refer to the exhibit. Which action must be taken by Customer Success Manager?
What are two barriers to adoption within an organization? (Choose two.)
The executive team decided to purchase 500 licenses to reduce costs and replace the existing solution, which has been in place for the last 10 years. The end- users were not consulted. Three months into the project, reports show the consumption analytics indicate a high usage of the old system and only 75 licenses active in the new software. Which two adoption barriers must be investigated? (Choose two.)
During the delivery of a security solution, adoption barriers were identified. Those barriers were addressed, and the customer's business goals are now fulfilled.The customer is pleased with their solution and shares this experience in blogs and social media. In which stage is the customer?
What are two examples of leveraging data to identify a customer barrier? (Choose two.)
Which list of components of a Customer Success Quarterly Success Review is common?
