Which two steps are part of the Seven Elements Framework? (Choose two.)
DRAG DROP -You are developing a customer journey map. Drag and drop each customer touch point on the left to the correct touch point type on the right.Select and Place:
DRAG DROP -Drag and drop the descriptions from the left onto the correct maps on the right. Not all options are used.Select and Place:
You are in the Research and Analyze phase of a business architecture engagement with a public sector customer. You have access to the corporate organization chart and are identifying the relevant customer audience.Which tool helps when you consider power, influence, fears, support, and interest factors?
What is the definition of a business priority?
When you are analyzing the current state of a business, what are two purposes of business process modeling? (Choose two.)
