Which of the following BEST describes the purpose of an ESD mat?
A user attempts to open some files, but a message appears stating that the files are encrypted. The user was able to access these files before without receiving this message, and no changes have been made within the company.Which of the following has infected the computer?
A user received a call from a bank to confirm a wire transfer; however, the user created no such request. While troubleshooting, a technician discovers there are rules on the user's account that are forwarding the emails to an external email address and deleting the emails from the bank.This is an example of:
A user contacts a technician to report issues with unwanted pop-ups appearing on a computer. Additionally, when the user types a search term into the browser, the user is taken to an unexpected search engine. The technician checks the IP configuration of the computer and determines the DNS is set to 8.8.8.8.Which of the following should the technician perform to determine the cause of the unwanted behavior?
An analyst needs GUI access to server software running on a macOS server.Which of the following options provides the BEST way for the analyst to access the macOS server from the Windows workstation?
A technician is troubleshooting vendor-specific software. Which of the following is where the technician should go to find problem-specific fixes on the vendor's website?
