A user submits a help desk ticket regarding a smartphone that will no longer accept its charging cable. The assigned technician notices the phone does not have a protective case, and the user constantly transports the phone in a pocket. The technician attempts to use a secondary charger, but the cable falls out of the phone. Which of the following is the MOST likely cause of the issue?
A network administrator was notified that laptop users are unable to access or ping any network resources on the corporate network. Which of the following should the network administrator check FIRST?
A user in a medical office contacts a technician regarding a printer that is used to print A4-sized labels. After the labels are printed, they mistakenly contain white space in the middle of the page. Which of the following would MOST likely be the cause?
Upon booting a workstation, a technician hears a distinct clicking sound after power is applied to the motherboard. Which of the following would MOST likely be the cause?
A technician identified an issue on a workstation, obtained details from the user, and made a backup of the system. Which of the following should the technician do NEXT?
SIMULATION -Laura, a customer, has instructed you to configure her home office wireless access point.She plans to use the wireless network for finances and has requested that the network be setup with the highest encryption possible.Additionally, Laura knows that her neighbors have wireless networks and wants to ensure that her network is not being interfered with by the other networks.She requests that the default settings be changed to the following.Wireless Name: HomeWiFi -Shared Key: CompTIA -Router Password: Secure$1 -Finally, Laura wants to ensure that only her laptop and SmartPhone can connect to the network.Laptop: IP Address 192.168.1.100Hardware Address: 00:0A:BF:03:C4:54SmartPhone: IP Address 192.168.1.101Hardware Address: 09:2C:D0:22:3F:11INSTRUCTIONS -Configure Laura's wireless network using the network adapter window.If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.
