A user updates the video driver on the computer and it requests a restart after installation. The computer never gets past the loading Windows page without rebooting. Which of the following should the technician use to resolve this issue without losing any vital files or programs?
A user is having issues with a Windows computer. Upon loading the operating system, several messages appear referring to a DLL file that cannot be found.Which of the following would be the BEST course of action for the technician to perform NEXT?
A user, Ann, receives a phone call from the companys mail administrator who indicates her email account has been disabled due to high volumes of emails being sent in a very short period of time. Which of the following types of attack has the user experienced?
A mobile phone has started to respond slowly and erratically. The user has done a soft reset and the problem still exists. Which of the following is the BEST step the user can take to fix this problem?
A technician receives a call regarding a PCs slow performance. The client states that most applications are slow to respond; boot up and shutdown take much longer than they used to. Hard drive diagnostics pass, but there are error messages in the event viewer stating that the file system is corrupt. Which of the following should the technician do NEXT?
A technician is instructed to configure a new workstation to boot the OS from the network. The technician must enable which of the following FIRST?
