DRAG DROP -A company has an incident process in place for the cloud services that they support. What is the correct order of steps for an incident process?Select and Place:
An organization is using a public cloud provider for IaaS instances. The organization has developed and deployed a web application within these instances. The organization wishes to formalize an SLA that specifies that the public cloud provider will:Respond to infrastructure outages within 4 hours✑ Offer multiple availability zones✑ Ensure application up-time of 99.9%✑ Provide monthly billing reportsWhy would the public cloud provider disagree with these terms?
A company is in the process of utilizing exposed cloud computing APIs in order to access database, storage, and e-commerce capabilities for their cloud applications. Which type of APIs are these?
You have been asked by a company to help drive IT efficiency, focusing specifically on direct, short-term activities. What would you recommend?
A company has an IT organization that is separated into teams that support different underlying technologies. Each team has its own budget and manages its own tools. They have a clear understanding of current performance, capacity, and events. Team response to assigned help desk tickets is satisfactory.The company intends to deploy a private cloud and provide services to internal customers. What service operation management challenge may this company face?
An organization runs as Internet-based software service. To remain competitive with newcomers to the same market, the organization is transitioning from their traditional annual software release model on a monolithic stack to a quarterly minimum release model using cloud.To achieve this goal, in what technologies should the organization invest?
