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Exam contains 351 questions

Page 1 of 59
Question 1 🔥

When can a known error record be raised?1. At any time it would be useful to do so2. After a workaround has been found

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Question 2 🔥

What body exists to support the authorization of changes and to assist change management in the assessment and prioritization of changes?

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Question 3 🔥

Which process is responsible for discussing reports with customers showing whether services have met their targets?

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Question 4 🔥

What do customer perceptions and business outcomes help to define?

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Question 5 🔥

Which of the following are basic concepts used in access management?

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Question 6 🔥

Which process is responsible for managing relationships with vendors?

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