Select all the naming requirements for prompts. (Choose two.)
You are the administrator of a contact center and assigned to advertise an upcoming product to your customers. Choose all the correct options for this scenario. (Choose two.)
To route an incoming call based on the current time, _____ is the best method.
Arrange the listed schedule groups based on call flow priority.1. Closed2. Emergency3. Open4. Holiday
When creating a schedule, which of these frequency types are available for the Repeating event feature? (Choose four.)
If you do not add an emergency flow, Genesys Cloud assumes the open flow to be the default emergency flow.
