GCP_GC_IMP questions • Exam prepare

Exam contains 49 questions

Page 8 of 9

Question 43 🔥

Where can you add the preconfigured settings of the phones?

Which database solution meets these requirements?

A. Admin > Telephony > Phone Management > Calls

B. Admin > Telephony > Phone Management > Phones

C. Admin > Telephony > Phone Management > Base Settings

Discussion of the question

Question 44 🔥

What additional functionality does Communicate brings to Genesys Cloud?

Which database solution meets these requirements?

A. Knowledge base features, such as FAQs and Communities.

B. Unified Communications features, such as telephony, unified messaging, voice conferencing, and auto-attendant.

C. Call center features such as ACD and scripting.

D. Directory capabilities, such as advanced search, profiles, and keyword searching.

Discussion of the question

Question 45 🔥

What are two methods for creating a conference call in Genesys Cloud? (Choose two.)

Which database solution meets these requirements?

A. With multiple active calls, click and drag an unselected call onto the previously selected call details.

B. Click the Calls icon, expand the Dialpad, then enter the names or phone numbers of the attendees in the search area and click Start Conference.

C. Click the Conference button in Genesys Cloud's directory then enter the names or phone numbers of the attendees

D. Have all attendees call you. When all calls are active, click the Start Conference button.

Discussion of the question

Question 46 🔥

What type of trunk would you create to connect to an AudioCodes Mediant gateway?

Which database solution meets these requirements?

A. External trunk

B. Network interface trunk

C. WebRTC phone trunk

D. SIP phone trunk

Discussion of the question

Question 47 🔥

Where should the WAN interface of the Edge appliance connect?

Which database solution meets these requirements?

A. A network segment that is not accessible to the public Internet.

B. A network segment that has access to your internal LAN.

C. A network segment connected directly to Customer Care.

D. A network segment that has outbound access to the public Internet.

Discussion of the question

Question 48 🔥

You must define the phone configuration in Genesys Cloud to associate with a physical phone. What binds the phone's settings in Genesys Cloud to a physical phone?

Which database solution meets these requirements?

A. The phone model

B. The Base Settings

C. The phone name

D. The Hardware ID (MAC address)

Discussion of the question

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Exam contains 49 questions

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