Which header in the INVITE message will SIP Server analyze in order to select the proper geo-location for an inbound call?
You would like to record what the customer hears and says from the very beginning of the call to when it is terminated, regardless of whether or not an agent transferred the call, or created a conference, and so on. Which ON type should you use to enable recording?
If you need to choose a gateway at the same premise where the agent SIP endpoint is located to minimize network load for RTP traffic a£3 for VoIP media services, such as MCU, MOH or voice recording, which of the following is the best solution?
Which Genesys component is used to load balance between multiple SIP Servers?
When using the REFER method, where would you specify the party the call is being transferred to?
A "Cradle to grave" ("beginning to end") call control is a functionality of which of the following? (Choose 2 answers).
