As the Workspace Administrator, you have been asked to enable the help desk team to share incoming support requests from end users. The help desk team has ten users who need to respond to support requests that are sent to a help desk email address. The users must be able to respond by email and assign ownership of tickets. Finally, the help desk team is highly mobile and will need to manage help desk tickets from their mobile devices. How would you provide this functionality for the help desk team?
Your company is using Google Workspace Business Plus edition, and the security team has reported several unsuccessful attempts to sign in to your Google Workspace domain from countries where you have no local employees. The affected accounts are from several executives in the main office.You are asked to take measures to mitigate this security risk. Although budget is not a concern, your company prefers a minimal financial outlay to fix the issue, which you are tasked with managing. Which two solutions would help you mitigate the risk at minimal cost? (Choose two.)
As a Google Workspace administrator for your organization, you are tasked with identifying how users are reporting their messages – whether spam, not spam, or phishing – for a specific time period. How do you find this information?
The nature of your organization's business makes your users susceptible to malicious email attachments. How should you implement a scan of all incoming email attachments?
You have enabled Automatic Room Replacement for your calendar resources, but it is not working for any instances of a conflict booking. What could be the issue?
As the Workspace Administrator, you have been asked to configure Google Cloud Directory Sync (GCDS) in order to manage Google Group memberships from an internal LDAP server. However, multiple Google Groups must have their memberships managed manually. When you run the GCDS sync, you notice that these manually managed groups are being deleted. What should you do to prevent these groups from being deleted?
