A new service agreement automatically generates 12 monthly work orders for a new customer.What are two possible status values for the work orders? Each correct answer presents a complete solution.
Service technicians perform groups of related activities. You need to provide a total estimated duration for the group of activities so that they can be scheduled as one assignment.Which set of entities should you use?
You need to provide agents with a checklist of actions to complete as part of a work order. The duration of these actions must roll up to the work order.Which record type should you use?
You are implementing Microsoft Dynamics 365 Field Service for a company. The company has several repeatable services that it performs as work orders. You need ensure that you can automatically add services and tasks on word orders.Which feature should you implement?
Your company has work orders and incident types of varying lengths. You add products, services, and service tasks to incident types. Some incident types do not include services and service tasks.Which two statements are true? Each correct answer presents a complete solution.
You manage a group of home improvement contractors. The contractors provide many types of services of homeowners including repairs and new construction. You need to create charts that organize the services by categories and ensure that the charts can be viewed in dashboards.Which feature should you implement?