You are a Dynamics 365 for Customer Service system administrator.You must create a new entity to support a new feature. Entity data will be transactional and will be associated with business units.You need to configure entity ownership.Which entity ownership type should you use?
You are a Dynamics 365 administrator for a bookstore.The sales team wants to add information about previous purchases to emails, when they correspond with customers.You need to provide the sales team the ability to search relevant information from Dynamics when they email a customer from Outlook.What needs to be installed in Outlook?
You are a Dynamics 365 for Customer Service developer.You need to configure a new solution.What should you configure for the new solution?
You manage a Dynamics 365 environment for a company.You must prevent users from launching and using Microsoft Flow.You need to hide the Flows button on the user interface.Which configuration setting should you change?
You are a Dynamics for Sales administrator for a car dealership. The dealership uses only out-of-the-box functionality. When a new car is sold, the salesperson uses a Word template to generate a letter from the quote to thank the customer.You need to determine if you can revise the template.Which Word template change can you make?
You are a Dynamics 365 for Customer Service system administrator.You must create a new entity to support a new feature. Entity data will be transactional and will be associated with business units.You need to configure entity ownership.Which entity ownership type should you use?
