You are a Dynamics 365 for Customer Service system administrator. You implement Dynamics 365 for a customer.The customer wants to use Microsoft OneNote in Dynamics for a custom entity. The OneNote tab does not appear in the Timeline.You need to make the tab visible.What should you do first?
DRAG DROP -You have the following customers: CustomerA, CustomerB.The customers report the following issues:You need to resolve the issues.What should you do? To answer, drag the appropriate actions to the correct customers. Each action may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.NOTE: Each correct selection is worth one point.Select and Place:
You are a Dynamics 365 for Customer Service system administrator. Your organization deploys Dynamics 365 for Outlook.The sales team reports the following synchronization issues between Dynamics 365 and Outlook:✑ Microsoft PowerPoint presentations are missing from meeting invitations that are sent from Dynamics 365.✑ Outlook task lists are not visible in Dynamics 365.You need to enable system settings to help address these issues.Which two settings should you enable? Each correct answer presents part of the solution.NOTE: Each correct selection is worth one point.
You create and share a Microsoft Flow button for the Account entity. The button sends a Microsoft Teams meeting invitation from Dynamics.Which users can view the flow button run history?
HOTSPOT -You are a Dynamics 365 for Customer Service system administrator. You have a production instance named Organization1 that is integrated with an ERP system.When a new account is created in the ERP system, an account is created in Organization1 and with the ERP Account field set to Yes.When the field value is set, an account must be created in a separate production instance named Organization2.You need to use Microsoft Flow to create the account.How should you configure the flow? To answer, select the appropriate options in the answer area.NOTE: Each correct selection is worth one point.Hot Area:
You are a Dynamics 365 for Customer Service system administrator. You receive an email notification that you have reached 80 percent of your Dynamics 365 storage limit.You perform the following actions to free up space:✑ Delete known items that use large amount of storage.✑ Perform bulk deletes on suspended system jobs.✑ Delete audit logs older than six months old.✑ Delete email attachments older than two years old.The total storage used indicator shows that the storage amount has not changed after you perform the actions.You need to determine why the storage amount has not changed.What is the cause?
