DRAG DROP-Your company has a requirement to use the out-of-the-box resource types to categorize active bookable resource types. This is to ensure easy Microsoft Dynamics 365 upgrades as needed.You need to ensure that you only use the appropriate resource types.Which types are available for your use? To answer, drag each description to the appropriate types. Each description may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view the content.NOTE: Each correct match is worth one point.
As part of the Microsoft Dynamics 365 Field Service implementation, your company wants to track the time that technicians spend on work orders and other scenarios. The company wants to be able to report on utilization and billing.You need to advise on the ways time entries can be created in Field Service.What are three possible ways? Each correct answer presents a complete solution.NOTE: Each correct selection is worth one point.
Your customer wants to set up a minimum charge of $100 for the first 45 minutes of being onsite for a work order.You need to set up this requirement in Microsoft Dynamics 365 Field Service.Which two actions should you perform? Each correct answer presents part of the solution.NOTE: Each correct selection is worth one point.
You are implementing a Microsoft Dynamics 365 Field Service solution for a customer who has the Field Service Dispatcher security role.You recently built a custom work order form, but the customer is having trouble viewing it when they log into Dynamics 365. You confirm that the form is set to Display to Everyone, but the customer is still not able to see the form.You need to resolve this issue.What should you do before selecting Save and Publish?
Your company hires a consultant to help them determine the best way to efficiently dispatch the best technicians to customer sites.The consultant suggests that for phase one, your company should use a proficiency model that includes four ratings:• In Training, rating 1• Familiar, rating 3• Proficient, rating 5• Expert, rating 7You need to evaluate this proficient model.Which three statements apply to this proficiency model? Each correct answer presents a complete solution.NOTE: Each correct selection is worth one point.
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.You are a Dynamics 365 for Field Service system administrator.You are configuring a new instance of Dynamics 365 for Field Service. The organization needs to accurately capture the cost of work order bookings.Solution: You implement the following configuration changes:1) Create Resource Pay Types for regular, holiday, overtime, travel, and breaks.2) Assign an Hourly Markup percentage to each Resource Pay Type.3) Assign Resource Pay Types to the applicable Pay Type.4) Create the Holiday Schedule.Does this meet the goal?
