A company needs visibility into the frequency, number, and types of calls they receive at their customer support center.You need to recommend a solution for the company.What should you recommend?
You need to enter leads in Dynamics 365 Sales.Which two applications can you use to achieve the goal? Each correct answer presents a complete solution.NOTE: Each correct selection is worth one point.
A company wants to be able to give quotes to customers from their parts list.You need to recommend a solution for the company.What should you recommend?
HOTSPOT -A company sells and maintains heating and air conditioning equipment. The company uses Dynamics 365 Field Service.The company is evaluating Field Service Mobile for technicians.For each of the following statements, select Yes if the statement is true. Otherwise, select No.NOTE: Each correct selection is worth one point.Hot Area:
HOTSPOT -A company plans to implement new support software.You need to recommend solutions for the company.What should you recommend to meet each requirement? To answer, select the appropriate options in the answer area.NOTE: Each correct selection is worth one point.Hot Area:
HOTSPOT -A company uses one system for sales and one system for order management. When quotes are accepted in the sales system, the customer and order are reentered into the order management system.What is a benefit of using the Common Data Model, and who can manage the model? To answer, select the appropriate options in the answer area.NOTE: Each correct selection is worth one point.Hot Area:
