Apartment tenants submit maintenance requests that specify their name, address, request type, and description of the request. Tenants may submit multiple maintenance requests for different request types. The company wants to identify duplicate maintenance requests from the same address.Which two configurations, when used together on the Search duplicate cases step, achieve this goal? (Choose three.)
A help desk ticket case type is defined as follows:If the Process ticket step is configured to set the status to Pending-Triage, when is the status of the case set to Pending-Triage?
A travel authorization requires approvals from the requestor’s manager, division VP, and possibly an accountant based on the total amount.Which configuration satisfies this use case?
You are developing a case type to process visa applications. As part of the process, applicants need to schedule an interview with the consulate. A child Interview case is created for the interview process and assessment. Following the interview, it typically takes 48 hours for the consulate to reach a decision. For the visa case to proceed to applicant notification, the Interview case needs to be resolved.How do you configure a case type to achieve the required behavior?
An internet provider has a quiz that gives customers a recommended internet speed based on their typical internet use. The questions differ based on the selections that the customer makes, for example, whether they are seeking a recommendation for a residence or a business.Once the customer completes the quiz, how do you determine the recommended internet speed?
Which two use cases are supported by configuring a mobile channel in App Studio? (Choose two.)
