The following are true about scheduling and emailing reports.
Ursa Major Solar has service level agreements (SLA) that are routed to support queues. Cases that meet the 24 hour SLA need to be automatically re-assigned to the next tier queue.Which feature should be used to fulfill this requirement?
A Dashboard is a visual representation of data from multiple reports and (Choose all that apply.)
Users can post a static image of a component to the dashboard feed, a user feed or a group feed, this feature is called
Dynamic Dashboards allow data to be displayed by the user viewing it, rather than by a specified running user - eliminating the need to create the same dashboard for multiple users.
Only 1 permission set can be assigned to a user.
