The Self Service Portal and Customer Portal are the same technology?
What can a user do an account record that has been manually shared read/write with him/her? (Choose two.)
Which is true about Salesforce Knowledge Sidebar for the Service Cloud Console?
You can use cloud scheduler to send meeting invites to contacts or leads or person accounts you don't have visibility to.
Recent item and Lookup Hovers use the Record Mini Page.
Who can submit an idea to Salesforce.com IdeaExchange?