Universal Containers (UC) has implemented Customer Community with customer community plus licenses for its distributors. Retail distributors have part-time agents who work for multiple distributors. Those agents should have access to other distributor accounts as well.What can be configured to grant agents access to different distributor accounts?
Universal Containers has selected a small and diverse group of users to review inactive accounts. Given the Private sharing model, a public group was created and made available to this group of users. A sharing rule was created to make inactive Accounts visible to the public group. However, some of these users are reporting they don’t see any of the Accounts that were shared with the public group.What is the underlying issue for these users?
Universal Containers (UC) wants all full-time internal employees to be able to view all leads. A subset of contractors and temporary employees should also be able to see leads.Which organization-wide default (OWD) approach should an architect recommend that will help UC implement these requirements?
Universal containers (UC) implemented a private organization-wide default for the Container and Case objects.How can UC give support representatives access to Container and Case records owned by Customer Community users?
Universal Containers keeps product brochures in Salesforce as files. Sarah shares a public link to a product brochure with potential customers during a meeting. She wants to ensure they do not have access to the file after the meeting.How should Sarah accomplish this?
Universal Containers (UC) implemented Sales Cloud and requested that sales agents have access to products the company sells and be able to create opportunities for its customers.What should the Organization-Wide Defaults (OWD) be for pricebook?
