Service agents are complaining that the new custom object to track reservations has too many fields and is cluttering their layouts. All of the fields are necessary, but they would like to display fields and sections of the record as individual components on the page layout with visibility depending on where they are in the reservation process.Which feature should be recommended?
During user interviews, a UX Designer discovers that the most common daily task for users is to look for and view commonly used reports using the global search bar. What should be done to improve their experience?
Following a human-centered design process approach, Cloud Kicks is preparing a user feedback session for an app that is not performing as anticipated.In what way could confirmation bias be avoided?
Cloud Kicks wants its users to know when a new feature is enabled or available with a short video explaining the new feature.What should be recommended?
A realty company provides a way for customers to shop for homes and contact real estate agents online. The company's brokers use some of the Salesforce standard functionality to track home buyers.Which two standard Salesforce objects should be used in this experience?
Cloud Kicks wants to customize the end user's Salesforce app experience.What should their UX designer recommend?
