Universal Containers typically performs installs, break-fix, and inspections for all clients. The Service Manager wants to create a template for common work requests.What should a Consultant implement to assist the dispatch team?
Universal Containers (UC) has 140 service resources who handle 2,400 service appointments per day.How should UC define Service Territories to ensure a high quality of optimization and dispatcher experience?
Universal Containers’s Technicians may be assigned to jobs with an arrival window to meet the customer appointment time preference. Technicians are also assigned to jobs without a preferred appointment time.In which two ways should the Consultant define Operating Hours to meet this requirement? (Choose two.)
A Technician reports that the travel time calculated between appointments is often too short and causes job delays throughout the day.Which settings should the Consultant consider to improve travel time accuracy?
A service technician at Ursa Major Solar handles yearly maintenance checks. The job usually lasts 2 to 3 hours. Due to the lack of customer availability, many appointments are cancelled or need to be rescheduled at the last minute.Which two features would be most helpful in aiding the dispatcher with updated schedules for technicians? (Choose two.)
Northern Trail Outfitters is implementing drip feed dispatching. When testing the new functionality, the drip does not dispatch appointments as expected. A consultant is engaged to troubleshoot the issue.What is preventing the drip feed from triggering?
