Which one is NOT a dependency for the Customer Service Plugin?
ACME corporation wants to use ServiceNow CSM for supporting their customers through Twitter. What CSM entity would you recommend ACME to store the customer’s Twitter profile details?
Which social media channels are NOT available out-of-box?
What is the equivalent of NOT selecting any group, when configuring multiple active configurations of OpenFrame?
How many outbound email accounts are supported in Customer Service Management?
Agents and managers cannot create knowledge articles from Community questions.
