What would you use as a central location to explore the CMDB class hierarchy, CI table definitions, and CIs?
A four node cluster makes up the components (CIs) of a Business Service. The impact influence for the cluster is set to 60%.How many members of the cluster must be in a Critical state in order for the Business Service to display as Critical in the Impact Tree?
Which the following alert promotion rule defined in your ServiceNow instance, which of the anomalies below would be automatically promoted into IT alerts on the Alert Console?
By default, Event Management tries to bind an alert to CI (configuration item), by matching the node name in the event to which three items in the CMDB (configuration management database)?
The MID Server requires an outbound connection on which port?
When creating an alert management rule, where would you specify a workflow to resolve a given condition?
