What allows for more accurately tracking agent’s locations through mobile devices?
What feature reorders an agent’s tasks for the day as efficiently as possible, using either geolocation or straight-line estimation?
What does it mean when you set a work order task as an upstream task?
What sets and enforces the order in which a single field agent or multiple field agents perform the tasks assigned to them?
Reactive, Planned, and Predictive are examples of what?
A regional bank servicing its Automated Teller Machines (ATMs) is an example of what type of field service?
