Which of the following is NOT a key element of TQM (Total Quality Management) initiatives?
According to the TQM mentality, the entire organization is only as strong as the ________ element.
Which of the following is NOT a continuous process improvement technique?
Which of the following methods seeks to effect positive change in processes and organizations by using a set of practical tools to address business issues and process problems?
Which of the following shows phases of the Rummler-Brache Method in the correct order?
What does the Six Sigma mean?